Service Manager
Job Details
- Develops, communicates, enforces, and monitors effective Service Department(s) processes to ensure internal and external customer satisfaction.
- Creates annual Service Department(s) goals and budget, in alignment with the organization’s financial and operational objectives.
- Develops and executes Service Department(s) marketing plan and monitors monthly to ensure achievement of departmental goals.
- Coordinates customer clinics, field days, and related promotional events with Sales and Marketing teams.
- Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
- Schedules and assigns jobs and work areas to employees in the Service Department(s) according to their skills and knowledge.
- Reviews work orders for completeness and accuracy prior to customer billing.
- Ensures all departmental tools, equipment, and vehicles are in good, safe working order.
- Manages recruiting, staffing and employee development activities for employees reporting to this position.
- Other duties as assigned by Manager.
Employment Type
Full-time
Job Benefits
Job Benefits
Salary + Commission
Medical, Dental, & Vision
Flex Spending Accounts (Health Care & Dependent Care)
Employee Assistance Program
Paid-Time Off
Company-Paid Life Insurance & AD&D
Voluntary Life Insurance & AD&D
Voluntary Short-Term and Long-Term Disability
401K Retirement Savings Plan
Job Requirements
Experience Requirements
Self-motivated and willing to learn
Takes pride in their work
Adaptable to changing priorities
Good work ethic and positive attitude
Good communication skills
High level of integrity
Basic understanding of financial principles relative to Service Department operations
Proficient with computer applications
Familiar with John Deere and/or competitive products
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Ability to successfully complete a pre-employment background investigation and drug test
Forklift experience (preferred)
Educational Requirements
Bachelor’s degree in business management and/or a minimum of three plus (3)+ years’ experience in Service Department operations.
Salary Range
Currency
USD
From
42500
To
50000
Per
year
Availability
Overtime Available
No
Date Job is Available
January 28, 2026
Application Details
Job Application URL
Application Instructions
www.finchturf.com/careers
Company Information
Company Name
Finch Turf, Inc.
Your Name
Lisa Morrissey
Company Website
Email Address
Phone